Shopify has two important rules to keep in mind when it comes to combining discounts.
Two or more discounts can only be stacked when each one is set to combine with the other’s type.
Think of it as a two-way handshake:
If you want to let customers use a Product discount (the discount type EG uses to make the items it adds discounted) and a Shipping discount (e.g. free delivery) together:
⚠️ If only one side is enabled, the discounts will not combine.
If more than one discount is eligible for the same product or line item, Shopify will automatically apply the one that gives the customer the biggest saving.
This ensures customers always get the best deal, even if multiple discounts are available.