Encourage customers to exchange items rather than only return, to keep revenue within your store.
Complete entire return and exchange process on a single page, directly in your Shopify admin section.
Use digital Store Credit to avoid high refund transactions fees from card and payment processors.
Setup third-party integrations with our custom notes and tags auto applied to the original & exchange orders.
Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.
I find this app really good at retaining revenue for my website. When customer wants to change the size I can reserve it for them whilst they post back the original item. [...] Can not fault this app its an integral part of my shopify store.
This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)
Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.
This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!
Really quick and simple to use, this app is invaluable to us when replacing items lost in the post or damaged
Any questions or doubts regarding our Return and Exchange Management Shopify App, Exchange It? Please see our list of FAQs, tutorials and tips to optimize the use of our amazing app features.Visit Help Docs Page